Data Protection Documentation

Sonabat Privacy Policy

Find out everything on this page about how your personal information is collected, what it is used for, and how it is kept secure.

Last updated: January 1, 2026 | Applies to: All Sonabat users

Our Commitment to Protecting Your Privacy

Encrypted Data Storage

At Sonabat, all your personal information and financial data are stored on servers secured with 256-bit SSL encryption.

No Sale of Data to Third Parties

Your name, email, phone number, or any other personal details are never sold or transferred to third parties.

Minimal data collection

Only the data necessary to provide our services is collected. No additional information is gathered beyond what is required.

Control Over Your Information

You have the right to view, correct, or request deletion of your personal data at any time.

Regular security audits

Our systems undergo regular third-party security audits. Data protection is always our top priority.

Marketing opt-out

You can opt out of promotional emails or notifications at any time. No hassle.

This privacy policy describes our commitment and approach to protecting the information of users of the Sonabat (sonabat.vu) platform. By using the platform, you are deemed to have accepted this policy.

1. Introduction

Sonabat is a trusted online betting and gaming platform for players in Bangladesh. We understand that you place your trust in us when you share your personal information, and honoring that trust is our highest priority.

This privacy policy clearly states what information is collected, what it is used for, how long it is retained, and what rights you have. We want you to use Sonabat with complete awareness.

Sonabat complies with international data protection regulations. Our privacy policy is reviewed regularly and updated as needed.

2. What data is collected

Sonabat only collects information that is necessary to provide its services. We never ask for excessive or irrelevant data.

2.1 Data collected at registration

  • Full name (Bengali or English)
  • Date of birth (for age verification)
  • Email Address
  • Mobile number
  • Residential address
  • Preferred currency and language

2.2 Data collected during KYC verification

  • National ID (NID) number and scanned copy
  • Passport or driving license (where applicable)
  • Proof of address document (utility bill, etc.)

2.3 Data collected automatically during use

  • IP address and device information
  • Browser type and version
  • Page visit and session data
  • Betting history and transaction records
  • Login time and location data
Data Type Reason for collection Mandatory?
Name and email Account Creation & Communication Yes
Mobile number OTP Verification & Security Yes
Date of Birth Age verification (18+) Yes
NID / Passport KYC Verification & Withdrawal Required for Withdrawal
IP Address Fraud Prevention Automatic

3. How data is used

Sonabat uses your information only for specific, legitimate purposes. Each purpose is backed by a lawful basis.

3.1 For service delivery

  • Creating, verifying, and managing accounts
  • Processing deposits and withdrawals
  • Keeping betting and gaming services operational
  • Providing customer support

3.2 For Security & Compliance

  • Fraud and money laundering prevention
  • Multiple Account Detection
  • Fulfilling legal obligations
  • Regulatory reporting

3.3 For Experience Improvement

  • Platform performance analysis
  • Personalized promotional offers
  • Responsible Gaming Monitoring

Sonabat never sells your information to advertisers or data brokers. Your data belongs to you.

4. Cookie Policy

Sonabat uses cookies on its website. Cookies are small text files stored in your browser that help the website remember you.

4.1 Types of Cookies

  • Essential cookies: Essential for login sessions and security.
  • Functional Cookies: To remember your language preferences and settings.
  • Analytical cookies: To monitor site performance.

You can disable cookies through your browser settings. However, disabling certain essential cookies may affect the functionality of some platform features.

5. Who Your Information Is Shared With

Sonabat may share your personal information with third parties only in limited circumstances and for specific reasons.

5.1 Permitted Sharing

  • Payment processor: Only the minimum data necessary to complete transactions.
  • KYC Verification Authority: For identity verification purposes.
  • Legal Authority: Under a court order or legal obligation.
  • Security agency: For investigating fraud or criminal activity.

Sonabat never sells or shares your information with advertising agencies or data marketing companies.

6. How Long Your Information Is Retained

Sonabat retains your information only for as long as necessary. Once the purpose is fulfilled, or upon your request, your data will be deleted.

Data Type Retention period
Account Information 5 years after account closure
Transaction records Minimum 5 years (legal obligation)
KYC Documents 5 years after account closure
Customer Support Chat 2 years
Cookie Data At end of session or 30 days

7. Your Rights

As a Sonabat user, you have important rights over your own information. We fully support the exercise of these rights.

  • Right to access: You may request to know what information we hold about you.
  • Right to rectification: If any of your information is inaccurate, you may request a correction.
  • Right to erasure: You may request deletion of your data under certain conditions.
  • Right to restrict processing: In certain cases, you may request that the use of your information be restricted.
  • Right to Object: You may object to your data being used for marketing or profiling purposes.
  • Data Portability: You may request a copy of your information in a machine-readable format.

To exercise these rights, please contact the Sonabat support team. We typically respond within 30 days.

8. Security Measures

Sonabat follows the highest industry standards to protect your data. Our security framework operates on multiple layers.

  • 256-bit SSL/TLS encryption across all data transmissions
  • Two-Factor Authentication (2FA) available on all accounts
  • Regular third-party penetration testing
  • Automated alert system for detecting suspicious logins
  • Strict data access controls for staff
  • Rapid response plan in the event of a data breach

If you notice any suspicious activity on your account, change your password immediately and notify our support team.

9. Protection of Minors' Information

Sonabat strictly prohibits providing services to anyone under the age of 18. We do not knowingly collect personal information from minors.

If we become aware that a user is under 18, their account will be suspended immediately and any collected data will be deleted. If a parent or guardian suspects their child is using Sonabat, please contact us.

10. Privacy Policy Changes

Sonabat may update this privacy policy when necessary. For significant changes, you will be notified in advance at your registered email address.

The date of each update will be noted at the top of the page as "Last Updated". Continued use of the platform after any policy change will be considered acceptance of the updated policy.

11. Contact Us

For any questions or concerns about our privacy policy, or to exercise your rights over your information, please contact us:

Live chat
Available 24/7 in Bengali
Response time
Typically within 30 days

Your Data Is Secure – Get Started Now

Join today with full confidence in Sonabat's strict privacy policy and security measures. Your data is safest with us.

By registering, you agree to our Terms and Conditions and agree to the Privacy Policy.

বাংলা