Gaming should be for fun — not stress. Sonabat always wants you to play with joy, safely, and within your limits. This page has all the responsible gaming information and tools you need.
Our Commitment
Set your own daily, weekly, or monthly deposit limits. Reductions take effect immediately; increases require a 24-hour waiting period.
If you are feeling tired or stressed, put your account on a break for 24 hours up to 6 weeks. Self-exclusion is quick and easy to activate.
See your active playtime in real time. If you play for too long in one session, Sonabat will automatically send you a warning.
Set a loss limit so that betting stops automatically once you have lost a specified amount. Keep your finances in your own hands.
A permanent self-exclusion option is available if you want a complete break. Once activated, your account cannot be reopened.
Our Bangla-speaking support team is always here for any gaming-related concerns. Reach us via live chat.
Sonabat believes gaming should be a source of entertainment, not a burden. Your mental and financial wellbeing always comes first.
Responsible gaming means playing with awareness — understanding your own means and limits, and gaming purely for enjoyment. At Sonabat, we want every player to follow this principle.
Online betting and casino games can be a fun activity when kept in check. However, when someone plays beyond their financial means or loses track of time, it can become a serious problem.
Responsible gaming is built on three core principles:
Sonabat's responsible gaming policy is built to international standards. We continuously add features to our platform to help players stay safe.
Gaming addiction does not happen overnight — it builds gradually. Watch out for these warning signs:
Red Alert — Take Action Now
Yellow Alert — Proceed with Caution
If you notice any of the signs above in yourself or someone you know, act now. The Sonabat support team will assist you with complete confidentiality.
Keep these simple rules in mind before playing on Sonabat. Even experienced players follow these tips.
Decide before you play how much BDT you are willing to spend. Never exceed that limit — even if you are winning.
Avoid playing for long stretches. Take a break every 1–2 hours and set a timer.
Chasing losses is one of the most common mistakes. Once your budget is gone, stop playing for the day.
Gaming is a form of entertainment, not a way to earn money. Keeping that mindset is what makes playing enjoyable.
Never play when you're angry, upset, or under the influence of alcohol. Good decisions come from a clear, calm mind.
Take at least one or two complete days off from gaming each week. Make time for other areas of your life too.
Sonabat has developed a range of effective tools to support responsible gaming. They are completely free and available to use at any time.
Set your own daily, weekly, and monthly deposit limits. Reductions take effect immediately.
Betting stops automatically once you reach a set loss amount. A simple way to keep financial losses under control.
Decide in advance how many hours you want to play. Get an alert or automatic logout when your time is up.
A popup appears at set intervals showing how long you have been playing and how much you have won or lost.
Pause your account for anywhere from 24 hours to 6 weeks. It can be reactivated at any time.
Permanent exclusion for a full break. Once activated, the account cannot be reopened.
These tools are accessible directly from your account settings. If you need help, let us know via live chat.
Self-exclusion means voluntarily taking a temporary or permanent break from gaming. On Sonabat, it's quick and easy to set up.
Log in to your Sonabat account and click the profile icon in the top right corner.
Click on the "Responsible Gaming" option in your account settings.
Choose a temporary cooling-off period or permanent self-exclusion — whichever suits your needs.
For a temporary exclusion, choose any period from 24 hours up to 6 weeks.
Agree to the confirmation message. The exclusion will take effect immediately and a confirmation will be sent to your email.
Activating permanent self-exclusion means your account can never be reopened. Please think it through carefully or talk to us before making this decision.
Sonabat strictly prohibits gaming by minors (under 18). Adults in the household also share the responsibility of enforcement.
If you suspect your child has accessed Sonabat or any other gaming platform in any way, notify our support team immediately. We will act promptly.
Gaming addiction is a real issue, and there is no shame in it. With the right support, it is possible to overcome.
Our 24/7 live chat support team is available to help with any gaming-related concerns, with complete confidentiality.
Open up to someone you trust. The support of family and friends is the greatest strength on the road to recovery.
Consider speaking with a psychologist or counselor if needed. Gaming addiction is treatable.
Take the first step toward a gaming break by using Sonabat's self-exclusion tool.
Remember — asking for help is not weakness, it's courage. Sonabat is always here for you.
Play Safe
The safety of every player is our top priority at Sonabat. Play responsibly and keep gaming a positive, enjoyable experience.
For 18+ only. Play responsibly. Our Terms and Conditions Follow the guidelines.